Use Sales Cloud to “build longtime, loyal customers.” Connect all of your teams from sales to marketing to customer service to finance and beyond, “to guide each prospect through a personalized customer journey.” The results are: Salesforce Service Cloud (9.6) vs. ProProfs Knowledge Base (8.5) for overall quality and functionality; Salesforce Service Cloud (97%) vs. ProProfs Knowledge Base (100%) for user satisfaction rating. The Salesforce Certified Community Cloud Consultant program is designed for consultants who have experience implementing and consulting on the Salesforce communities applications in a customer-facing role. With the help of deal registration and lead distribution, you can manage third-party relationships. Salesforce Community Cloud. b). Salesforce Community Cloud is powered by advanced online community software that connects employees, partners, and customers into a seamless, productive … In 2019 we did one session on Introduction to Salesforce Community with Phil Weinmeister in ApexHours. The community cloud service provides a platform to maintain communication between the employees, customers, and sales or business partners. FSL 12. Salesforce CPQ for Community Cloud is an online selling platform that connects your resellers and distributors to your own sales processes and resources. Data Management Architecture 14. Here you can compare ProProfs Chat and Salesforce Service Cloud and see their capabilities compared thoroughly to help you decide on which one is the superior product. Our community is at the core of our user experience, and is the foundation for users finding the answers they need and engaging subject matter experts in the ecosystem. If you intend to use your community as a public knowledge base for unauthenticated (or guest) users, you can do so without purchasing communities licenses.In Enterprise, Performance, and Unlimited orgs, you can create up to 100 communities without buying communities licenses. De robuuste en flexibele beveiligingsarchitectuur van het platform waarop bedrijven over de hele wereld vertrouwen, waaronder bedrijven in de zwaarst gereguleerde sectoren - van financiële diensten tot gezondheidszorg en overheid. Marketing cloud Cloud Consultant 10. I'm just not seeing any integration between ProProfs and SF that is … ), working with nonprofit customers?This guide will help you learn the knowledge and skills you need to help nonprofit customers be successful. Advance Admin 20. We use ProProfs for test taking and quizes. Met behulp van Community Cloud kunnen jullie op eenvoudige wijze een community … See how Salesforce Sales Cloud and Salesforce Community Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. For those of you who are planning for Service Cloud Certification, My sincere advice would be to do some 2 months of hands on with Knowledge, Omni Channel, Macros, Open CTI, Live gent, Entitlement Process with trail heads, Learn theory part in salesforce help and take some online exams in quizlet, crams and proprofs. This exam validates the candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfills the customer business requirements and contribute to long-term customer success. Furthermore, you can examine their overall ratings, including: overall score (ProProfs Chat: 8.5 vs. Salesforce Service Cloud: 9.6) and user satisfaction (ProProfs Chat: 100% vs. Salesforce Service Cloud: 97%). Salesforce Community Cloud is an online social platform that gives companies the power to connect employees, customers, and partners. 5 / 5. "Robust salesforce automation tool with mobile capabilities and strong partner community." It's a growing innovative offering from Salesforce that is an indispensable part of the platform for many businesses. Salesforce Community Cloud Benefits: There are various benefits. Salesforce Service Cloud vs ProProfs Help Desk; Salesforce Service Cloud vs ProProfs Help Desk. Community Cloud is stepping aside for the new kid in town: Experience Cloud. Salesforce Community Cloud Analyst. In that session we provided an overview of Salesforce Community Cloud and dive into some of its most exciting features like Community … For the many Jive customers thinking about making the switch to Salesforce Community Cloud, Paladin Group has created the easiest and fastest way to make the transition. Community Cloud is the perfect tool for people that are looking for a solution where they can create a web portal that is integrated with their existing Salesforce data and want to make some of that data available and interactable for people that doesn't really require a Salesforce user license, whether they are customers, employees or the general public. Community Creation. 7. A long-expected announcement finally came from Salesforce last week; Community Cloud has been renamed Experience Cloud (view a demo).The move to embrace Experience is a purposeful reaction to the market’s adoption of the term and better reflects Salesforce’s capabilities as a true Digital Experience Platform that can support a client’s complete digital landscape. The tool enables companies to create branded online communities and more efficiently communicate with both internal and external parties. Einstein Analytics 22. What is Salesforce Community ? Salesforce Customer Secure Login Page. Community Cloud lets you build more than just communities—you can also use it to build portals, help centers, forums, sites, mobile apps, and manage your content. In a world powered by technology, our users need their systems and applications to be reliable. Salesforce Salesforce Community Cloud Consultant Exam Preparation: Content. Some of the major topics that we'll cover include community basics, planning and preparation, membership and licensing templates or lightning bolts, community fundamentals, such as topics, sharing, personalization, and more, and experience builder. So to better reflect the many types of experiences you can create, we’re now called Experience Cloud. Marketing cloud Email Specialist 9. Community-Cloud-Consultant Dumps Updated On 2020-10-10: Community-Cloud-Consultant Exam Questions, Community-Cloud-Consultant Practice Exams Using Our Community-Cloud-Consultant Test Engine With Detailed Salesforce Community-Cloud-Consultant Study Materials It also enables customers to share data & images in real-time. It enables you to customize the solution matching your brand for your online community experience. Salesforce Community Cloud; de basis voor goede business communities Salesforce Community Cloud is een “best of breed” technologische oplossing om klanten, partners en medewerkers met elkaar te verbinden. Salesforce Service Cloud ... Salesforce Communities has allowed for an excellent online community for our constituents." Weak Customer Insights. There are six sections, reflecting the areas of expertise needed to be an effective Nonprofit Cloud Consultant. Content section consists of 9% of total score in the Salesforce Community Cloud Consultant certification exam, covering topics such as CMS Connect, content, Chatter questions and Chatter group, Communities Search and translating a Community. Pardot Specialist/Consultant 19. What is Salesforce Community Cloud Online communities aren’t just for selling used goods or discussing new music. Are you a Nonprofit Cloud Consultant (project lead, architect, developer, business analyst, etc. Provide access to your sales tools in real time so partners can easily find product information and pricing through your online community. Salesforce Community Cloud serves as an interactive extension of your brand through its easy-to-use environment. Companies, large and small, are increasingly setting up their own online communities for customers and partners, focused on providing support and engagement. This course is an introduction to Salesforce Community Cloud, and no prior experience with Salesforce Community Cloud is required. Compare real user opinions on the pros and cons to make more informed decisions. The credential is targeted toward the Salesforce Community Cloud Consultant or Partner who wants to demonstrate their skill and… Read More Community Cloud 8. Salesforce community cloud online test contains questions on partner community, customer portal case submission, external sharing model, access community, & more. Thank you so much for compiling the required content in such concise manner, which is amazingly specific for the exams. Experience Cloud, previously referred to as Community Cloud, is Salesforce's digital experience platform, providing the means for external users to access and interact with Salesforce through a tailored user experience. CPQ 11. Share. I eventually need to be able to see what tests were taken and the grades in salesforce. Community Cloud is the perfect tool for people that are looking for a solution where they can create a web portal that is integrated with their existing Salesforce data and want to make some of that data available and interactable for people that doesn't really require a Salesforce user license, whether they are customers, employees or the general public. Salesforce Community Cloud is powered by advanced online community software that allows businesses of all sizes to connect to their partners, customers, employees, and business processes like never before. Salesforce lists many benefits of Sales Cloud on its website. Includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud … Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers.. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. I've passed my Salesforce Community Cloud Consultant Exam yesterday from first attempt, using this study guide and practice exam + trailhead. Sharing Visibilty Designer 21. Login to your Salesforce Customer Account. Salesforce community cloud can make sure that you can stay aligned with your partners and share opportunities, quotes, accounts and leads with your partners. The Salesforce Marketing Cloud Email Specialist credential is designed for those who can demonstrate knowledge, skills, and experience in email marketing best practices. Examine their strong and weaker points and see which software is a … Development Lifecycle 17. Community Cloud is gebouwd op het vertrouwde Salesforce-platform. Salesforce Sales-Cloud-Consultant Exam is related to Salesforce Certified Sales Cloud Consultant Certification. I think that link, and the pages after are for integration with ProProfs ticket / suppport system. As per Salesforce you need not buy any extra licenses for setting up as basic community for yourselves. Integration architecture 15. Among its impressive features, you can use Sales Cloud for a variety of reasons:. Identity Access management 16. 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